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Reviews of Regency Hotel, Marylebone

Best rates for a Local Hotel

Review by Maria Petrova on 6th March, 2009

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This hotel used to be absolutely lovely and my parents-in-law returned there again and again. Today upon checking in we were faced with the rudest receptionist imaginable. He shouted quite a number of times and called our complaints on being given a more expensive room than we had booked "stupid and rubbish". He never apoligised and worse of all his boss seemed to find his behavior totally normal. Stay well clear!!!

Date visited: 5 March 09

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